Product Reclamation (After-Sales Service)
At Bibaelin, product quality is our top priority.
We are sincerely sorry to hear that you have encountered an issue and we are fully available to help you.
"Our technical team analyse each file within sous 2 working days"
Reclamation Process
If you notice a defect, contact our After-Sales Service via email at contact@bibaelin.com or via the form below.
- Date of purchase.
- Proof of purchase (invoice or order confirmation).
- Product identification (name and batch number).
- Brief description of the defect.
- Full contact details.
Processing times
Response within two business days (Monday to Friday). A case or tracking number will be provided; please reference it in all future correspondence.